Terms of Service www.alluxtradesupplies.com.au

Last updated: December 2025

Who We Are

Allux Trade Supplies ("we," "us," or "our") operates the website www.alluxtradesupplies.com.au (the “Site”). We are dedicated to providing quality materials and tools such as silicone, fillers, paints and more. This document outlines the terms and conditions governing your use of our Site.

Acceptance of Terms

By accessing and using our Site, you confirm that you agree to comply with these Terms of Service. If you do not agree to these terms, please do not use our Site. We reserve the right to modify these terms at any time and continued use of the Site after such changes will constitute your acceptance of the new terms.

License to Use Our Site

We grant you a limited, non-exclusive, non-transferable licence to access and use our website for lawful purposes, including browsing products, placing orders, and managing your account.

Definitions

To help explain things as clearly as possible in these Terms and Conditions, every time any of these terms are referenced, they are strictly defined as:

Company: When this policy mentions "Company," "we," "us," or "our," it refers to
Allux Trade Supplies PTY LTD, UNIT 2/88 Batt St, Emu Plains NSW 2750 which is responsible for your information under these Terms and Conditions.
Service: Refers to the operation of our website, including product listings, order processing, and related customer services.
Third-party service: Refers to service providers that support our operations, such as payment processors, shipping providers, analytics, and website hosting services.
Website: Allux Trade Supplies site, which can be accessed via this URL: www.alluxtradesupplies.com.au.
You: A person or entity that is registered with Allux Trade Supplies to use the Services.

User Responsibilities

You agree to:
Provide accurate, current, and complete information when creating an account or placing an order.
Maintain the security of your account by protecting your password and restricting access to your account.
Notify us immediately of any unauthorized use of your account or any other breach of security.
Accept responsibility for all activities that occur under your account.

Restrictions

You agree not to, and you will not permit others to:
License, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose, or otherwise commercially exploit the website or make the platform available to any third party.
Modify, make derivative works of, disassemble, decrypt, reverse compile, or reverse engineer any part of the website.
Remove, alter, or obscure any proprietary notice (including any notice of copyright or trademark) of Allux Trade Supplies or its affiliates, partners, suppliers, or the licensors of the website.

Information We Collect

We may collect personal information when you:

Create an account
Place an order
Contact customer service
Types of Information Collected:
Personal Identification Information: Name, email address, mailing address, and phone number.
Payment Information: Credit card details are processed securely through third-party payment processors.
Non-Personal Identification Information: Browser type, device type, IP address, pages visited, and time spent on the site.

Return and Refund Policy

Our returns and refunds process is outlined in our Returns Policy, which forms part of these Terms. Our goods come with guarantees that cannot be excluded under Australian Consumer Law.

Limitation of Liability

To the extent permitted by law, Allux Trade Supplies will not be liable for any indirect, incidental, or consequential damages resulting from your use of the Site or any products purchased through it.

Indemnification

You agree to indemnify, defend, and hold harmless Allux Trade Supplies, its affiliates, and employees from any claims, losses, liabilities, damages, or expenses (including reasonable attorney fees) arising out of your use of the Site or violation of these Terms.

Your Suggestions

Any feedback, comments, ideas, improvements, or suggestions (collectively, "Suggestions") provided by you to Allux Trade Supplies regarding the website shall remain the sole and exclusive property of Allux Trade Supplies. Allux Trade Supplies shall be free to use, copy, modify, publish, or redistribute the Suggestions for any purpose and in any way without any credit or compensation to you.

Your Consent

By using our website, registering an account, or making a purchase, you agree to these Terms of Service.

Links to Other Websites

These Terms and Conditions apply only to the Services. The Services may contain links to other websites not operated or controlled by Allux Trade Supplies. We are not responsible for the content, accuracy, or opinions expressed in such websites, and such websites are not investigated, monitored, or checked for accuracy or completeness by us. Please remember that when you use a link to go from the Services to another website, our Terms and Conditions are no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, is subject to that website’s own rules and policies. Such third parties may use their own cookies or other methods to collect information about you.

Allux Trade Supplies uses "Cookies" to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to enhance the performance and functionality of our website but are non-essential to their use. However, without these cookies, certain functionalities like videos may become unavailable, or you would be required to enter your login details every time you visit the website, as we would not be able to remember that you had logged in previously. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We do not store sensitive personal information, such as payment details, in cookies.

Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review these Terms periodically to stay informed about your rights and obligations.

If you have any questions about these Terms of Service, please contact us at:

Email: admin@alluxtradesupplies.com.au
Phone: 0430283335
Address: UNIT 2/88 Batt St, Emu Plains NSW 2750