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Nationwide delivery. For bulk orders, contact us for pricing.

Shipping Policy www.alluxtradesupplies.com.au

Last updated: December 2025


Allux Trade Supplies PTY LTD ("we," "us," or "our") operates the website www.alluxtradesupplies.com.au (the “Site”). Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.

Shipping Costs

 

Shipping costs are calculated at checkout based on order size, weight, and delivery location. In some cases, flat-rate shipping may be available for standard parcels.


Shipping Coverage


We ship orders Australia-wide from our warehouse in New South Wales.

Order Processing Time

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  • Processing Time: Orders are processed within 1-2 business days, Monday to Friday.

  • Cut-off Time: Orders placed before 12:00pm AEST will be processed the same day; those placed after will be processed the next business day.

  • No Shipping Days: Orders are not processed on weekends or public holidays.


Delivery Time

Estimated delivery times vary depending on location and carrier. Once dispatched, delivery typically occurs within standard carrier timeframes for your region.

Shipping Process

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  • Orders are shipped using reputable third-party courier services. Once your order has been dispatched, tracking details will be provided via email where available.


Lost or Damaged Items

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  • Damaged Orders: If your order arrives damaged, please contact us within 48 hours to initiate a resolution.

  • Lost Orders: If your order is lost, please reach out to us immediately for assistance.


Returns

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  • Returns Policy: For detailed return instructions, please refer to our Returns Policy.


Contact Us

If you have questions or concerns about this Shipping Policy, please contact us:

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